Last updated: January 29, 2026
This privacy policy covers TibaRay, Inc., its affiliates (collectively, “TibaRay, Inc.,” “we,” “us,” or “our”) and the website located at: www.tibaray.com as well as any other websites and subdomains owned or controlled by us (collectively, the “site”) and any and all tools, information, materials and other content offered through the site (“site content”).
Our site is provided as an information service regarding our advanced radiotherapy technology. While we implement reasonable security measures to protect personal information as described in Section 12 below, we cannot guarantee absolute security of data transmitted over the internet or stored electronically. Please consider this carefully before sending us any information that you deem confidential or proprietary. However, we remain committed to protecting your personal information in accordance with applicable data protection laws and this privacy policy.
By accessing or using our site, you acknowledge that you have read and understood this privacy policy. For processing activities that require consent under applicable law (including GDPR Article 6(1)(a) and Article 9(2)(a) for special categories of data), we will obtain your separate, explicit, and freely-given consent through clear affirmative action before collecting or processing such data. Your continued use of the site does not constitute consent for processing activities that legally require explicit consent.
You understand that our site is directed at users within the United States. You agree that all usage of our site and interactions by you with our site shall be deemed to have occurred in the United States, where we currently have all of our personnel and operations. Your information collected through the site will be stored and processed in the United States. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please be aware that we will process your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable. For EU residents, we rely on appropriate safeguards for international data transfers, including Standard Contractual Clauses (SCCs) approved by the European Commission under Commission Implementing Decision (EU) 2021/914, supplemented by additional technical, organizational, and contractual measures to ensure adequate protection as required by the Schrems II decision (Case C-311/18). You have specific rights under GDPR as detailed in Section 7 of this policy.
We collect personal information from our site visitors. The categories of information we collect can include:
We use information that we receive, collect or obtain from or about you for the following purposes: (a) to operate, maintain, and provide the site and our services; (b) to fulfill our contractual obligations to you; (c) to communicate directly with you regarding your account, transactions, or service-related matters; (d) to send you our newsletter and other marketing messages about our services (only with your prior opt-in consent where required by law); (e) to respond to your inquiries and requests; (f) to comply with legal obligations, including FDA medical device regulations and adverse event reporting; (g) to protect vital interests and ensure device safety; (h) for our legitimate business interests in improving our services and conducting analytics; and (i) for other purposes with your consent.
We, and our third-party partners, automatically collect certain types of usage information when you visit our site, read our emails, or otherwise engage with us. We typically collect this information through a variety of tracking technologies, including cookies, web beacons, file information and similar technology (collectively, “tracking technologies”). For example, we collect information about your device and its software, such as your IP address, browser type, Internet service provider, platform type, device type, operating system, date and time stamp, a unique ID that allows us to uniquely identify your browser, mobile device or your account, and other such information. We also collect information about the way you use our site, for example, the site from which you came and the site to which you are going when you leave our website, the pages you visit, the links you click, how frequently you access the site, whether you open emails or click the links contained in emails, and other actions you take on the site. When you access our site from a mobile device, we may collect unique identification numbers associated with your device, mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, phone number, and depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g., latitude and/or longitude) or similar information regarding the location of your mobile device, or we may be able to approximate a device’s location by analyzing other information, like an IP address. We may collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the site and to understand more about the demographics of our users. We respond to Global Privacy Control (GPC) signals as required by California law. If you enable GPC, we will treat it as a request to opt-out of the sale or sharing of your personal information. Although we honor GPC signals, we do not currently respond to Do Not Track signals set by your browser.
We use or may use the data collected through tracking technologies to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including targeted content and advertising; (c) provide and monitor the effectiveness of our site; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance our site. For EU residents: In compliance with the ePrivacy Directive and GDPR, we will only use cookies and similar tracking technologies after obtaining your explicit, freely-given consent through our cookie consent banner, except for strictly necessary cookies required for the site to function. You can withdraw your consent and manage your cookie preferences at any time through our cookie consent management tool accessible via the "Cookie Settings" link in our website footer.
When you opt-in to the service, we will send you a message to confirm your signup. By opting into messages, you expressly consent to receive recurring automated marketing and informational text messages from TibaRay. Automated messages may be sent using an automatic telephone dialing system or prerecorded voice to the mobile telephone number you provided when signing up or any other number that you designate. This consent is not required as a condition of purchasing any goods or services.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with TibaRay. TibaRay reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. TibaRay also reserves the right to change the short code or phone number where messages are sent. Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
You can cancel any time by texting “STOP”. After you send the SMS message “STOP”, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from TibaRay again, just sign up as you did the first time and TibaRay will start sending messages to you again.
Text “HELP” at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at Info@tibaray.com.
We may share your personal information as described below:
We may share your personal information with third-party service providers or business partners who help us maintain, update and operate the site or who perform services on our behalf. We may aggregate, or strip information of personally identifying characteristics, and then share that aggregated or anonymized information with third parties. We may share or disclose your personal information if we determine, in our sole discretion, that we are required to do so under applicable law or regulatory requirements. We may share with other companies and brands owned or controlled by TibaRay, Inc. We reserve the right to transfer any information we collect in the event we sell or transfer all or a portion of our business or assets.
From time to time, we may send you emails related to our site, public notices about our organization, or information about services we offer. If you wish to unsubscribe from such emails, simply click the “unsubscribe” link provided at the bottom of the email communication.
Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
Privacy Rights: Depending on your location, you may have specific rights regarding your personal information, including rights under CCPA/CPRA (California) and GDPR (EU). To exercise any of these rights, please contact us at info@tibaray.com or write to us at TibaRay, Inc., 47633 Westinghouse Drive, Fremont, CA 94539.
We provide links to third party sites merely as a convenience and the inclusion of links does not imply any endorsement of or responsibility for the opinions, ideas, products, information, or services offered at such sites. When you click links to third party websites from our site, you understand that you will be leaving this site and that these third-party sites have their own privacy policies and terms of use.
Our site is intended for use strictly by adults. We do not knowingly solicit or collect personal information from children under the age of 13 (or 16 in the European Economic Area) without verifiable parental consent.
For further details about our privacy policy, to exercise your privacy rights, or to submit a privacy-related request or complaint, please contact: TibaRay, Inc., Privacy Officer, 47633 Westinghouse Drive, Fremont, CA 94539 or at info@tibaray.com.
We may change the terms of this privacy policy from time to time. You may find a current version of this policy posted on our website. If we make any material change(s) to this privacy policy, we will post a notice on our site before such change(s) take(s) effect.